Audits and Questionnaires
How to create and manage audits, questionnaires and reports in the ssm.ro platform.
1. Audit Templates — Questionnaires
Section for defining the audit structure — sections and questions. Custom conditions can be configured for each question:
- Display additional questions based on the selected answer
- Request evidence / photos
- Request remarks
- Assign Tasks/Measures for remedying identified issues
2. Answer Templates
Define the values available when selecting an answer in an audit (example: Yes, No, Not applicable).
Each answer option can include:
- Score — numerical value added to the audit's total score
- Flagged answer — highlights the respective questions in the final report
3. Locations
Manage the locations where audits are performed, organized by geographic region.
4. Audits
Completing and managing audits generated from templates, with options for:
- Adding photos
- Including corrective measures
- Notes and remarks
Audit Report
The report is generated with configurable options:
- List of assigned measures
- Uploaded photos
- Flagged questions
- Option to ignore missing answers
- Export as PDF or import into Documents for applying the electronic signature
5. Scheduling / Calendar
Assign audit templates to specific contacts at specific locations, with configurable periodicity (weekly, monthly, etc.).
Participants receive automatic notifications 7 days before and on the day of the appointment.
6. Measures
Managing corrective measures identified in audits:
- Priority levels
- Deadlines
- Delegated persons responsible
7. My Dashboard
Available for users and employees with delegated audits or measures:
- Audits assigned for completion and report generation
- Measures delegated for resolution, comments and attachments
- Assigned appointments