Sigiliu SSM.ro

The automatic signature with Sigiliu SSM.ro — an advanced electronic signature that the company administrator allocates on their own from the dashboard

The automatic signature with Sigiliu SSM.ro uses the platform's electronic seal and produces an advanced electronic signature. It does not require a per-person purchase: after a one-time configuration done by support at company level, the company administrator allocates on their own the automatic signature to any signer, directly from the dashboard, at any time and without a ticket.

For the general context, the comparison between providers and the application restrictions, see the automatic signature overview page.

The Sigiliu SSM.ro is advanced, not qualified

If the client's internal procedure or a legal requirement mandates a qualified signature, this variant is not sufficient. For an automatic qualified signature, see Namirial.

The support request

For activation, the company opens a support ticket that contains:

Information	Mandatory	Notes
The desired provider	Yes	Sigiliu SSM.ro (advanced signature)
Confirmation of the accepted signature level	Yes	The client confirms in writing that the advanced level is sufficient for their documents
Confirmation of the signers' individual agreements	Yes	The client confirms they have concluded a written agreement with each person concerned, for the respective document types
The targeted document types	Recommended	Allows support to flag from the start if a document type is not eligible

No list of persons is needed

The request for Sigiliu SSM.ro does not have to contain the list of persons. Support does the configuration once at company level, and then the company administrator allocates the signature to the signers on their own, from the dashboard, without another ticket.

Active account required

The persons who are to sign automatically must have an active account in the platform (they must have accepted the account-creation invitation). Contacts without an account cannot sign automatically.

Configuration done by support

The configuration is done exclusively by the technical support team. The company does not have access to these settings and does not have to perform any technical operation.

Based on the ticket, support carries out a single configuration, at company level: enabling electronic signing and adding the advanced automatic-signature option to the list of signature types available to the company.

Upon completion, support confirms in the ticket the configured variant and the signature level (advanced).

Optionally, at the company's request, support can also set a default signature type for all employees who do not have one set individually.

Test before mass use

After support's confirmation, test on a single real document, of an eligible type, with the automatic signer in the second position or lower.

Allocating the automatic signature

Once support has configured the option for the company, the company administrator allocates the automatic signature with the seal on their own, without a ticket.

Before allocation

Make sure the person has signed the individual agreement for using the automatic signature for the targeted document types. The platform does not verify this — it is the company's responsibility.

Open the record of the employee who is to sign automatically.
Go to the "Tip semnatura electronica" section.
Choose the Sigiliu SSM.ro Automatic option from the list and save.

From that moment the employee signs automatically, under the conditions in When the automatic signature applies. The same procedure applies to any new signer and can be cancelled at any time by choosing another signature type from the list.

Advanced signature

The signature applied this way is advanced. For an automatic qualified signature you need the Namirial variant, which is configured exclusively through support.

What the company administrator can do

Action	Who can do it
Allocating the Sigiliu SSM.ro Automatic profile to a signer	The company administrator
Changing an employee's signature type to one already configured	The company administrator
Disabling the electronic signature for an employee	The company administrator
Filling in the signature title	The company administrator
Enabling the automatic signature at company level	Only support
Changing the company's default signature type	Only support

Recommendation when building the flow

The automatic signer must be placed after at least one signer who signs manually — otherwise the signature does not start (see Position restriction).

Troubleshooting — Sigiliu SSM.ro

Message / symptom	Likely cause	Solution
The client complains that the applied signature is not qualified	Sigiliu SSM.ro was configured, which produces an advanced signature	If a qualified signature is required, switch to Namirial: the client buys qualified signatures per person, then a support ticket
The company wants to add a new automatic signer	With Sigiliu no ticket is needed	The administrator allocates the Sigiliu SSM.ro Automatic profile from the dashboard
The company administrator cannot find the option in the list in the employee's record	Support has not yet done the initial configuration for the company	Support ticket

For situations common to both variants (ineligible document type, signer in position 1, unfilled fields, etc.), see Troubleshooting — common situations.