User GuidesEmployee GuideApplications
RFID Card Authentication and PIN
How to authenticate with your RFID card at the terminal and how to set or reset your PIN.
1. Authenticating with the RFID Card
The RFID card is used at the terminal or tablet in the location (not in the platform):
- Bring the card close to the RFID reader
- If the PIN is enabled, enter the numeric code
- You are authenticated in your account
If the card is not recognized or is blocked, contact the SSM administrator.
2. Setting Up the PIN (First Use)
The first time the card is used, or after the administrator has reset the PIN:
- Scan the card at the terminal
- The system detects that no PIN is set and displays the setup screen
- Enter the desired PIN
- Confirm the PIN by entering the same code again
- The PIN is saved — you are authenticated automatically
3. Resetting the PIN
If you have forgotten your PIN, contact the SSM administrator and request a reset of your card. After the reset, follow the steps in Setting Up the PIN (First Use).
4. Blocked Card
The card is automatically blocked after a number of incorrect PIN attempts configured by the administrator. Contact the SSM administrator to unblock it.